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Frequently Asked Questions

How does Congatv work?

Congatv is a subscription based streaming service that allows our customers to watch a wide variety of award-winning TV shows, movies on thousands of Internet-connected devices. With Congatv, you can enjoy unlimited viewing of our content without having to watch a single commercial. There’s always something new to discover, and more TV shows and movies are added every week!

How do I SUBSCRIBE to congatv?

To subscribe to congatv, click HERE or go to congatv.com/register

I’m unable to SUBSCRIBE to congatv.

You might be unable to subscribe to congatv, because you’re using a Username that is already taken. You can try a differnt Username. If you’re still having difficulty after try a differnt Username, we suggest trying a different Browser (Make sure to fill the registration form correctly and completely).To subscribe to congatv, click Here or go to congatv.com/register

How do I reset my PASSWORD?

Click Here to reset your password. Input the email address associated with your account into the form field, and a link with further instructions will be sent to your email (Make sure to also check the spam folder for the link).

Why can’t I watch any movie after subscribing?

If you’re unable to watch movies after subscribing, you’ll need to clear your browser cache and try again. You can also try using a different browser like Firefox browser.

Why does the videos keep BUFFERING?

Video buffer can be reduced or prevented by streaming at a lower video quality. For excessive buffer, we advise you clear your browser cache and try again. You can also try using a different browser like Firefox browser.

Why can’t I watch in FULLSCREEN?

You’ll need to clear your browser cache and try again. You can also try using a different browser.

Why is the video not clear?

You can change movie quality. Click on the Settings icon at the lower right corner of the video player and select a higher quality.

We are available to assist you 24/7. Contact Us


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