Frequently Asked Questions
How does Congatv work?
Congatv is a subscription based streaming service that allows our customers to watch a wide variety of award-winning TV shows, movies on thousands of Internet-connected devices. With Congatv, you can enjoy unlimited viewing of our content without having to watch a single commercial. There’s always something new to discover, and more TV shows and movies are added every week!
How do I SUBSCRIBE to congatv?
To subscribe to congatv, click HERE or go to congatv.com/register
I’m unable to SUBSCRIBE to congatv.
You might be unable to subscribe to congatv, because you’re using a Username that is already taken. You can try a differnt Username. If you’re still having difficulty after try a differnt Username, we suggest trying a different Browser (Make sure to fill the registration form correctly and completely).To subscribe to congatv, click Here or go to congatv.com/register
How do I reset my PASSWORD?
Click Here to reset your password. Input the email address associated with your account into the form field, and a link with further instructions will be sent to your email (Make sure to also check the spam folder for the link).
Why can’t I watch any movie after subscribing?
If you’re unable to watch movies after subscribing, you’ll need to clear your browser cache and try again. You can also try using a different browser like Firefox browser.
Why does the videos keep BUFFERING?
Video buffer can be reduced or prevented by streaming at a lower video quality. For excessive buffer, we advise you clear your browser cache and try again. You can also try using a different browser like Firefox browser.
Why can’t I watch in FULLSCREEN?
You’ll need to clear your browser cache and try again. You can also try using a different browser.
Why is the video not clear?
You can change movie quality. Click on the Settings icon at the lower right corner of the video player and select a higher quality.
We are available to assist you 24/7. Contact Us